PAYING
SHIPPING
RETURNS
You can return the products free of charge within 14 days of receipt.
The condition is that these are perfect condition and returned in the original packaging.Simply register a return via:
https://jilsen.shipping-portal.com/You will immediately receive a free return label.
Do you want to exchange? Then place a new order via the website.
PRODUCT QUESTIONS
To enjoy your boots as long as possible, we have some maintenance tips for you:
- Treat your boots before you wear them for the first time with protective spray for leather / nubuck and repeat regularly.
- If you want to polish your boots, use preferably a clear shoe polish. A colored polish is only recommended for light damages.
- Leather is a natural product and needs time to breathe. We recommend to change boots regularly.
- Let your boots maintained in time by a shoemaker. The soles and heels have a lot to endure and ask for maintenance and care.
MEASURING
Please use our Calfsize calculator.